About our clinic

Please be 20 minutes early to your appointment time for your first visit. This allows us time to finish paperwork and answer any questions you may have.

 We understand that patient families may experience unforeseen delays while traveling to the clinic for a scheduled appointment.  However, patients arriving more than 10 minutes late have missed their appointment time. We will do our best to try and accommodate late patients by offering new appointment options at a later date. If you miss your appointment time, there will be a $25 cash fee placed on your account. (This is patient responsibility, not insurance)

We understand that patients may need to cancel or reschedule appointments from time to time. As a courtesy, patients are asked to contact the office 24-hours in advance if they need to cancel or reschedule their appointment. This enables us to offer the appointment time to another child in need of our healthcare services. If you do not cancel or reschedule your appointment there will be a $25 fee applied to your account. This is a personal fee and is not covered by insurance. Our policy only allows for three no shows per family or, you may have to find care elsewhere.