Airway Pediatrics Policies

For your first appointment, we kindly ask that you arrive 15 minutes early. This extra time allows us to complete any necessary paperwork and answer any questions you may have before your child’s visit begins.

Please remember to bring the following items:

• Your driver’s license or a valid form of ID
• Your child’s insurance card

We look forward to welcoming you and making your experience as smooth and comfortable as possible.

 We are aware that patient families may occasionally face unexpected delays on their way to the clinic. However, to ensure timely care for all scheduled patients, we kindly ask that you arrive on time for your appointment.

Patients arriving more than 10 minutes late are considered to have missed their appointment. In these cases, we will do our best to offer a new appointment time at a later date, based on availability.

Please note: A $25 cash fee will be applied to your account for missed appointments due to late arrival. This fee is the responsibility of the patient and is not covered by insurance.

 We’re grateful for your patience and partnership as we strive to deliver the highest quality care to every child we serve 

We understand that life happens—and sometimes appointments need to be rescheduled or canceled. As a courtesy to other families and to help us provide timely care to all our patients, we kindly ask that you notify our office at least 24 hours in advance if you need to cancel or reschedule your child’s appointment.

This allows us to offer that time to another child in need of care.

Late cancellations or missed appointments will result in a $25 cash fee, which is not covered by insurance. This fee is applied directly to your account.

To ensure fairness and continuity of care, our policy allows for a maximum of three no-shows per family. Exceeding this limit may result in the need to seek care elsewhere.

If you are a new patient and miss your first scheduled appointment, we regret that we will not be able to establish care at Airway Pediatrics.

We appreciate your understanding and cooperation in helping us serve all families with the highest level of care.